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Frequently asked questions

Everything about how Why You works, what it costs, and how your data is handled. Can't find your answer? Reach out anytime.

Getting started

What is Why You?
Why You is an interactive psychology program that helps you understand the patterns behind how you think, relate, and behave. It starts with a short assessment, then guides you through lessons across four areas: personality and identity, romantic relationships, personal relationships, and mental health and happiness.
How does the assessment work?
You answer about 20 questions across four phases. Based on your answers, Why You maps your attachment style, identifies your personality patterns, and ranks which life areas have the highest potential for growth. It takes around five minutes, and there are no right answers — just honest ones.
Is it free to start?
Yes. The assessment is completely free, and the first module of each of the four pillars is free to explore. You only need a paid plan to unlock the full lesson library — and even then, you get a 7-day free trial first.
Do I need to create an account?
No account is required to take the assessment or use the free content — your progress is saved on your device. Creating a free account is optional but recommended, because it backs up your profile and lets your subscription and progress sync across all your devices.

Pricing & free trial

How much does Why You cost?
The full psychology program is $12.99 per month or $89 per year (which works out cheaper per month). Why You Fitness is a separate subscription at $19.99 per month or $169 per year. Both start with a 7-day free trial.
How does the 7-day free trial work?
You get full access to everything for 7 days, free. We collect your card upfront through Stripe but don't charge it until day 7. If you cancel any time before then, you pay nothing.
Can I cancel anytime?
Yes. You can cancel at any time from the Stripe customer portal, which you can reach from your Profile page. Cancel during the trial and you're never charged. Cancel later and you keep access until the end of your current billing period.
What's included in the full program?
All 78 lessons across the four pillars — covering shadow work, family systems, attachment repair, nervous system regulation, relationship research, cognitive tools, the psychology of social archetypes, and much more. New lessons added in the future are included at no extra cost.
Is the annual plan worth it?
If you plan to use Why You for more than a few months, yes. The annual plan costs less per month than paying monthly, and you're billed once a year instead of every month.
Do you offer refunds?
Because there's a 7-day free trial that lets you experience the full program before any charge, we generally don't offer refunds after billing begins. You can cancel anytime to prevent future charges. If something went wrong, reach out and we'll do our best to help.

Why You Fitness

What is Why You Fitness?
Why You Fitness is a 60-day, psychology-first fitness program. Instead of relying on willpower, it focuses on identity, habit architecture, stress, and the social environment around your training. It includes 32 lessons across 8 modules, a meal plan and generator, and progress photo tracking.
Is Fitness included with the main subscription?
No — Why You Fitness is a separate subscription because it's a distinct, full program. It also starts with its own 7-day free trial.
What's the meal plan and generator?
The meal plan builds a personalized weekly plan around your goal and dietary preference, and evolves as your goals change. The generator gives you a quick single-meal idea on demand. Both are included with the Fitness subscription.
How do progress photos work?
You can upload progress photos to track your visual transformation over time. Photos are compressed and stored privately on your own device — they are never uploaded to a server.

Privacy & your data

Where is my data stored?
Your journal entries, assessment results, lesson progress, and progress photos are stored locally on your device. They are not kept on a server or used for advertising. If you create an account, only your basic profile and subscription status are synced to enable cross-device access.
Are my journal entries private?
Yes. Journal entries never leave your device. We can't read them, and they aren't transmitted anywhere.
What happens if I clear my browser or switch devices?
Because most data is stored locally, clearing your browser data can remove your progress on that device. Creating a free account protects against this — your profile and subscription status are restored when you sign in elsewhere.
Can I delete my data?
Yes. You can reset all your progress from the Profile page at any time. If you have an account and want it removed, contact us and we'll delete it.

How the program works

How is the program personalized to me?
Your assessment results shape the experience — the order topics are suggested, which pillar is recommended as your starting point, and how the material is framed. The goal is to point you first at the areas where you'll see the most immediate benefit.
How long does the program take?
There's no deadline. Why You is self-paced — you can move through a lesson a day, binge a module, or dip in occasionally. Your progress is saved as you go.
Can I retake the assessment?
Yes. You can retake assessments over time from the Assessments section. Patterns shift as you grow, so re-checking is a useful way to see how you're changing.
Is this a substitute for therapy?
No. Why You is an educational program for self-understanding and growth. It is not a substitute for professional mental health care. If you're struggling, please reach out to a qualified professional.

Account & technical

How do I sign in?
Why You uses passwordless sign-in. Enter your email and we send you a secure magic link — click it and you're in. There's no password to remember.
Can I use Why You on multiple devices?
Yes. Create a free account and sign in on each device. Your profile and subscription will sync, so your access follows you everywhere.
Can I install Why You as an app?
Yes. Why You is a progressive web app — you can install it to your home screen on phones and to your desktop. It's also available in the Microsoft Store and on Google Play. Once installed, it runs full-screen like a native app.
Does it work offline?
Yes. After your first visit, your lessons, journal, and progress work offline because they're stored on your device. You only need a connection for things like signing in or managing your subscription.

Still curious about yourself?

Take the free 20-question assessment and get a personalized map of your patterns — no account required.

Take the Free Assessment